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Eric Oestreich posted 08/21/2017

I wanted to write a review about this company. I recently had an issue with a product that had the name Firemagic on it and contacted this site as I thought they were the manufacturer. Soon after contacting Lloyd at this company I found out that they are not the actual manufacturer however Lloyd went out of his way to help me even though I did not purchase my product at firemagicstore.com. I have never seen anyone want to help out like he did especially on a product that they did not sell. Any future needs for our backyard Oasis I will be looking at firemagicstore.com for my next purchase. Thank you Lloyd for all the help you provided, you are a stand up guy!

Tsui-Ling Colvin posted 02/25/2017

I purchased an outdoor Fire Magic grill from the owner more than three months ago. My patio project got delayed. Three months later, the owner still remembered me and was able to help me with what I needed to get my grill set up. He was great and knowledgeable from the very beginning. I am looking forward to using my grill.

Robert Morlan posted 12/09/2016

Had a contractor include a Fire Magic grill in a built in counter fifteen years ago. He told me they were great. I didn't like a lot of the other work he did, but the grill makes up for it. I live in San Diego so I grill out probably 200-235 days a year. Smoke turkeys and ribs on indirect heat with a smoker box. Two brothers in law purchased one after seeing the great results with mine. LOVE my Fire Magic grill.

Thurston Lamberson posted 12/02/2016

Can't beat the service for a web based store. Their service is superior to my local Fire Magic Dealer, whom I never bother with. I bought my entire outdoor kitchen (30" gas grill, charcoal grill, side burner, power burner, condiment tray, sink, shelves and drawers) from Lloyd in 2008 and still, anything I need, he's right there to help.

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