SHOP FIRE MAGIC
SHOP FIRE MAGIC
Warranty Information
Important Message
We are not the manufacturer; we are an independent authorized dealer of RH Peterson products.
If you did not purchase your product(s) from our Fire Magic Store, please do not proceed. Per the manufacturer, RH Peterson, you must contact your original independent authorized dealer to process a warranty claim for your product(s). Claims must be submitted to RH Peterson via the independent authorized dealer stated on the record.
If you purchased your product(s) from our Fire Magic Store, and you are experiencing a warranty-related issue, please select continue to submit your claim to our warranty team.
Fire Magic Warranty
Fire Magic premium gas grills are an investment that lasts a lifetime. That's because we design, engineer and build Fire Magic premium gas grills to the absolute highest quality standards for unmatched beauty and performance to be enjoyed for years and years. It's why we stand behind our products by offering the industry's best warranty programs. The pride of owning a Fire Magic Grill lasts a lifetime.
Lifetime Warranty
Cast stainless steel burners, Choice stainless steel u-shaped burners, Fire Magic Diamond Sear and rod stainless steel cooking grids and stainless steel housing are under warranty for as long as you own your grill.
Fifteen Year Warranty
Brass valves, inner liners, manifold assemblies, porcelain (including ovens and barbecue faces) and backburner assemblies (except ignition systems) are under warranty for fifteen (15) years.
Ten Year Warranty
Electric grills, including stainless steel cooking grids and electric grill stainless steel housing are under warranty for ten (10) years(except ignition systems).
Five Year Warranty
Flavor grids, infrared burners in the grill, charcoal stainless steel grills (except for the charcoal pan, charcoal grid, wood pellet screen, thermometer and ash tray which are under warranty for one year) are under warranty for five (5) years.
Three Year Warranty
Fire Magic side burners and all other Fire Magic components (except ignition systems and electrical parts) are under warranty for three (3) years.
One Year Warranty
Fire Magic ignition systems (excluding batteries), electrical components (including lights and thermometer) and grill accessories are under warranty for one (1) year.
Thirty Day Warranty
Replacement parts carry a 30 day warranty from the date of purchase.
We are not R.H. Peterson. We are an independent authorized dealer. Please refer to the owner's manual for instructions on how to process your warranty claim.
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