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Testimonials

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Bill

Lloyd is fantastic. Very knowledgeable, helpful, and friendly. He helped me navigate this purchase and led me in the right direction for additional purchases for my Fire Magic Grill. Awesome customer service. I wished I had called the number before searching on my own with little knowledge. Saved the number, website, and part recommendation numbers Lloyd provided. Thank you.

Bill

eryc

The igniter arrived as described on your website. It arrived quickly as well. I’m very pleased with transaction and quality of the purchase.

Adam A.

You guys are crazy fast and dead on accurate. Everytime. Thank you.

Marshall Day

I've owned a FireMagic grill for about 7 years. Recently it stopped working as no propane gas was getting to the igniters. I couldn't figure out the problem and called Lloyd for help. I live in north Georgia and Lloyd is in south Florida but, nevertheless he made some calls and a few days later a young man came to my house and fixed the problem. The young man would not accept any payment for his work. I would characterize this as awesome customer service. If you take care of a customer when you're not legally required to and you do it in a timely and efficient manner, then you build a bond with the customer that is extremely strong. We have really enjoyed our FireMagic grill and I will be a customer for life. Thank you, Lloyd.

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